I have come to a conclusion

Well, I suppose numerous conclusions, to be even more specific no conclusion whatsoever, but a few possibilites one of which could be a conclusion.  Confused? Good, now you are in my mindset.  The possibilities are as follows: It is not necessary to provide good customer service in telecommunications company, or it is impossible to have good customer service.  It has to be one of these two because it seems that every internet, phone, tv provider in the world has terrible customer service, much worse than any other field.  Albeit the world might be a bit exagerative, but atleast Canada and Australia.  We recently got interner (finally), but doing so was impossible and it was harder to get through to a real person than even Rogers and Bell.  So, which is it?  it doesn't matter or is it impossible, I wonder if a new company could come out that focused on customer service, would they survive or is the sheer magnitude of these large companies too strong.  Perhaps before my time when these companies were growing their customer service was better.

Well, that's my rant for today, next step trying to set up Cable, we'll see how that goes.

Jesse